Clear acceptance line
Requests that do not fit are politely declined; you are not kept waiting.
No unrealistic claims—only a path that matches the facts you share.
Confidential handling
Personal data is not circulated; logs are brief and can be removed on request.
Phone recordings are not kept; written notes can be wiped if you ask.
Common questions
How is privacy maintained?
Only topic and timing are retained; names and addresses are not stored, and records can be deleted.
How is the process explained?
Progress criteria, observation windows, and suitable steps are shared clearly from the start.